Person-centered practices can play a key role in helping people with disabilities make informed choices about working and create goals to achieve competitive integrated employment. However, person-centered practices have not been adopted consistently across the vocational rehabilitation profession. A shift from system-oriented decision making to person-centered practices can be difficult because they often require a change in organizational culture and attitudes. This case study used an episodic and continuous change model to help a vocational rehabilitation agency adopt person-centered practices statewide.
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